Privacy Policy

Last Updated: July 20, 2026

FloGo Delivery ("FloGo", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, mobile applications, delivery services, supplier portal, driver portal, and related services.

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1. Information We Collect

We may collect the following types of information:

• Name and contact information
• Email address
• Phone number
• Business information
• Pickup and delivery addresses
• Account login credentials
• Payment information
• Delivery instructions
• GPS location information
• Device and browser information
• Usage analytics and system logs

2. How We Use Information

We use collected information to:

• Provide delivery services
• Create and manage user accounts
• Calculate delivery routes and pricing
• Process payments
• Communicate service updates
• Provide customer support
• Prevent fraud and abuse
• Improve our services and platform
• Comply with legal obligations

3. Location Data

FloGo Delivery may collect location information from customers, drivers, and mobile devices to provide delivery tracking, route optimization, mileage calculations, and real-time delivery updates. Location services may be disabled through your device settings, though some features may not function properly.

4. Payment Information

Payment transactions may be processed by third-party payment providers. FloGo Delivery does not store full payment card numbers on our servers. Payment information is handled according to applicable industry security standards.

5. Sharing Information

We may share information with:

• Drivers completing deliveries
• Suppliers and businesses using our platform
• Payment processors
• Government agencies when required by law
• Legal authorities to protect rights and safety

We do not sell personal information to third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

7. Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to enhance user experience, monitor website performance, and understand usage trends.

8. User Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete certain information
• Object to processing
• Request data portability
• Withdraw consent when applicable

9. Data Retention

We retain information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

FloGo Delivery services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Third-Party Services

Our platform may integrate with third-party services such as Google Maps, payment processors, SMS providers, and email service providers. Use of those services is subject to their respective privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

13. Contact Us

FloGo Delivery

Email: kasirisx@gmail.com

Phone: (424)272-0342

Questions regarding this Privacy Policy may be directed to the contact information above.